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Remote CC Systems Admin: Genesys/Verint/Pindrop
Remote / Online - Candidates ideally in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-08-22
Tampa, Hillsborough County, Florida, 33646, USA
Listing for:
Suncoast
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Systems Administrator
Job Description & How to Apply Below
Suncoast Credit Union is seeking a Contact Center Systems Administrator to lead the administration, configuration, and optimization of Genesys Cloud CX, Verint WFM, and Pindrop. This remote Florida-based role serves as the escalation point for Level 2 support and mentors junior staff.
You will collaborate with IT, vendors, and business stakeholders to align platform capabilities with contact center operations, design call flows, and oversee integrations.
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