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Remote Support Analyst: AI‑Driven Customer Solutions

Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listing for: MediSolution
Remote/Work from Home position
Listed on 2026-08-22
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 55000 USD Yearly USD 50000.00 55000.00 YEAR
Job Description & How to Apply Below
Location: Northern

Harris Computer is seeking a driven Support Analyst to join our remote, fast-paced team. You will diagnose technical issues, provide solutions, and ensure a seamless experience with our software products while supporting customers as the frontline responder.

In this fully remote role, you’ll report to the Manager, Support Services, handle tickets from intake to resolution, collaborate with cross-functional teams, and leverage AI tools to improve efficiency and accuracy while maintaining strong

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