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Remote Technical Support Specialist – NoveList

Remote / Online - Candidates ideally in
Ipswich, Essex County, Massachusetts, 01938, USA
Listing for: Ebsco-Information-Services
Remote/Work from Home position
Listed on 2026-08-22
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 37000 - 53000 USD Yearly USD 37000.00 53000.00 YEAR
Job Description & How to Apply Below

EBSCO Information Services (EIS) is seeking a Technical Support Representative for the Nove List division. This remote US-based role supports customers via email, chat, and phone, with a focus on resolving issues and enabling effective use of Nove List products.

You will collaborate with product management, software development, and sales, and contribute to QA testing and documentation. A 2+ year background in technical support and Office experience is required, with HTML/CSS and SQL reporting as

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