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Remote Client Support Analyst – Healthcare SaaS
Remote / Online - Candidates ideally in
Belfast, Waldo County, Maine, 04915, USA
Listed on 2026-08-22
Belfast, Waldo County, Maine, 04915, USA
Listing for:
athenahealth
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Athenahealth is seeking a Remote Client Support Center Analyst to serve as the primary contact for customers, troubleshooting product and workflow questions and guiding resolution. You will document requests in Salesforce, communicate timelines, and collaborate with internal teams to improve customer outcomes.
The role emphasizes delivering an exceptional customer experience, using AI-enabled tools where appropriate, and maintaining productivity in a fast-paced environment while aligning with
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