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Help Desk Manager - Remote IT Service Leader
Remote / Online - Candidates ideally in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-08-22
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listing for:
Waterford.org
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Waterford.org seeks a Help Desk Manager to lead a national remote-based IT service desk delivering high-quality technical support to Waterford’s staff and educators. The role focuses on leadership, process improvement, and customer-first support culture, leveraging automation and analytics to enhance service quality.
The ideal candidate combines strong technical knowledge with excellent communication, coaching, and people-management skills to drive reliable technology services across the
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