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Healthcare IT Help Desk Analyst I — Remote Hybrid
Remote / Online - Candidates ideally in
McKinney, Collin County, Texas, 75069, USA
Listed on 2026-08-22
McKinney, Collin County, Texas, 75069, USA
Listing for:
Netrio
Full Time, Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Netrio is seeking a Service Desk Analyst 1 to join our healthcare-focused support team in Texas. You will provide Level 0 and Level 1 technical support to healthcare clients, triaging issues with care, documenting requests, and ensuring fast, accurate resolutions on the front line.
Day-to-day tasks include handling reactive and proactive tickets, maintaining documentation, collaborating with IT peers, and delivering high-quality service that aligns with Netrio's standards and patient-focused
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