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Remote Technical Support Specialist - E-Commerce Growth
Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-22
Northern, Floyd County, Kentucky, USA
Listing for:
BigCommerce Pty.
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Ecommerce, Technical Support
Job Description & How to Apply Below
Commerce seeks a Technical Customer Support Representative to deliver phone, email, and chat-based support for merchants using our leading ecommerce platform. You will educate customers, troubleshoot issues, and guide them to best practices.
The role requires strong written and verbal communication, the ability to read or edit HTML/CSS/JavaScript basics, and a customer-first approach. Remote-friendly schedules include evenings and weekends, with pay range $19–$21 per hour.
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