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Manager of Technical Solutions
Remote / Online - Candidates ideally in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-08-22
Los Angeles, Los Angeles County, California, 90079, USA
Listing for:
Reddit
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Technical Support, IT Project Manager, IT Support
Job Description & How to Apply Below
- Reddit is looking for a dynamic leader to scale our Technical Solutions team
- Sitting at the intersection of Sales, Product, and Engineering, the team owns the technical foundation behind campaign delivery, ad signals, issue resolution, and product feedback loops
- Their work ensures Reddit’s ads products function reliably in-market while supporting GTM readiness and advertiser success
- As Manager, Technical Solutions, you’ll lead a high-impact team of Technical Solutions Managers responsible for validating system reliability, resolving complex technical blockers, and optimizing ad tech configurations
- You will guide technical execution for Reddit’s largest advertiser initiatives, manage feedback loops into Product and Engineering, and drive operational readiness
- This role is central to improving how we launch, validate, and scale ads products while ensuring performance and advertiser success
- Supervise and mentor a group of technical solutions managers, providing strategic direction, coaching, and fostering professional growth
- Oversee ads signals enablement, ensuring advertisers successfully integrate key measurement products (pixels and conversions API) and maintain high-quality signals
- Drive strategic, broad-reaching technical initiatives leveraging cross-functional team participation
- Work closely with Sales, Product, and Engineering leads to remove technical obstacles and product constraints that impede revenue growth
- Lead the team in executing advanced diagnostic procedures to troubleshoot and resolve client technical challenges, ensuring adherence to service level targets
- Facilitate communication between XFN leads, relaying advertiser insights, recurring technical gaps, and operational feedback to shape product development, tooling, and GTM strategies
- Identify and implement processes and tooling changes to increase team bandwidth, optimize workflows, and scale support models
- Regularly share strategic themes and metrics with leadership team
- Comprehensive health benefits
- Flexible vacation & Reddit global days off
- Family planning funds & 4+ months paid parental leave
- Personal & professional development funds
- Paid volunteer time off
- Workspace & home office benefits
- Adept at technical troubleshooting, data analysis, and using debugging/diagnostic tools to solve complex systems and data discrepancies
- 8+ years experience in a technical support role or similar
- 3+ years in a people management role leading technical ICs
- Strong foundational understanding of ad tech ecosystems and signal technologies, including direct experience with pixel implementation and conversions API setups
- Excellent verbal and written communication skills
- Strong cross-functional collaboration skills, with a proven track record of influencing product, engineering, and sales teams
- BA / BS degree
- Experience leveraging AI tools, machine learning workflows, or AI-driven solutions to optimize technical troubleshooting, scale team operations, or analyze complex data sets
- Experience with a data management platform (ex. Hex, Tableau, Looker, Sense)
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