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Remote Tech Support Engineer: SQL & AI Troubleshooting
Remote / Online - Candidates ideally in
Frankfort, Franklin County, Kentucky, 40601, USA
Listed on 2026-08-22
Frankfort, Franklin County, Kentucky, 40601, USA
Listing for:
Harris Teeter
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Globys is seeking a Technical Support Engineer to serve as the primary technical contact for international carrier customers, owning tickets end-to-end from triage to resolution. You will diagnose issues across web app layers, write SQL queries to investigate data anomalies, reproduce issues in non-prod environments, and document RCA and runbooks for future use.
The role emphasizes self-direction, AI-assisted research, and thorough communication.
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