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Remote Tier 1 Tech Support Specialist
Remote / Online - Candidates ideally in
Cedar Rapids, Linn County, Iowa, 52404, USA
Listed on 2026-08-22
Cedar Rapids, Linn County, Iowa, 52404, USA
Listing for:
Aureon
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Aureon is seeking a Remote Technical Support Representative in the United States. You will handle inbound telephone, email, and chat inquiries, document interactions, and resolve issues with a customer-first approach.
This role emphasizes hardware/software questions, account management, and best practices, with ongoing training and a focus on quality service. You should have 1–2 years in a support role, excellent communication, and solid computer skills.
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