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Remote Tier 1 Technical Support Specialist
Remote / Online - Candidates ideally in
Newtown, Bucks County, Pennsylvania, 18940, USA
Listed on 2026-08-22
Newtown, Bucks County, Pennsylvania, 18940, USA
Listing for:
Xyntek Inc
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Catalyx is seeking a Technical Support Specialist (Tier
1) in Newtown, PA to be the first point of contact for customer tickets and to perform initial troubleshooting remotely.
You will triage issues, gather information, document steps, and escalate where needed while maintaining accurate records and meeting SLAs. A strong blend of technical aptitude and customer service skills is required.
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