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Remote Tech Support Specialist - SQL & Product Expertise
Remote / Online - Candidates ideally in
Iowa, Calcasieu Parish, Louisiana, 70647, USA
Listed on 2026-08-22
Iowa, Calcasieu Parish, Louisiana, 70647, USA
Listing for:
Relativity
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Relativity is seeking a Technical Support Specialist to provide expert technical support for a product vertical, handling a mix of technical and non-technical customers. The role involves diagnosing, troubleshooting, repairing, and debugging software and networked systems, with daily ticket management in Salesforce and SLA adherence.
You will work a hybrid/remote schedule, interact via phone and email, and may be required to obtain a Public Trust clearance for government product support.
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