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Remote Tier II Help Desk Specialist - Windows, AD & IT Ops

Remote / Online - Candidates ideally in
Fort Belvoir, Fairfax County, Virginia, 22060, USA
Listing for: BMA
Remote/Work from Home position
Listed on 2026-08-22
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

BMA is seeking a Help Desk Specialist/ Desktop Support Administrator (Tier II) to support the AMPS contract in a remote capacity. The role focuses on incident management, end-user support, and coordination with Tier 1 through 3 teams to ensure enterprise situational awareness.

The ideal candidate will hold I.T. security credentials, have strong communication skills, hands-on experience with Windows 11, Office 2013, VMware, Active Directory, and Remedy ticketing.

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