Senior Network Administrator

• Administer, configure, install, provision, monitor, and troubleshoot network infrastructure systems
• Support enterprise Cisco network infrastructure, including routing and switching, wireless networking, SD-WAN, network monitoring, branch/ATM connectivity, and network operations
• Install, configure, maintain, patch, upgrade, and troubleshoot network systems and related infrastructure
• Develop and maintain configuration standards, operating procedures, documentation, runbooks, and process improvements
• Coordinate with vendors, engineering teams, service stakeholders, and team members for technical support, upgrades, maintenance, and project work
• Monitor network health, availability, alerts, logs, performance, capacity, and system integrity; provide KPI and metrics reporting
• Respond to incidents, problems, service requests, and escalations; monitor ITSM queues and prioritize resolution
• Lead root cause analysis for major incidents and act as an escalation point for complex network issues
• Create, change, and delete user accounts per request
• Assist with support cases escalated by Network Administrators I and II
• Conduct after-hours maintenance and participate in the 24x7x365 on-call rotation supporting the production environment
• Travel to remote office and ATM locations up to 50% of the time
• Perform other duties as assigned and comply with regulatory compliance and training requirements

• High School Diploma or GED required
• Bachelor's Degree in a related field or equivalent years of experience required
• 3-5 years of relevant network infrastructure experience required
• Cisco CCNA Routing and switching required
• Cisco CCNA Wireless preferred
• Cisco CCNA Security preferred
• ACMA/ACCA preferred
• CCSA preferred
• F5-CA preferred
• Participation in the CA DMV pull program may be required depending on assignment
• Intermediate knowledge of routing, switching, LAN/WAN, TCP/IP, OSI, VLANs, trunking, NAT, QoS, DHCP, DNS, HSRP, IPsec, EIGRP, OSPF, and BGP
• Foundational to intermediate knowledge of SD-WAN, branch connectivity, circuit failover, DIA, broadband, MPLS, cellular connectivity, and enterprise network monitoring
• Foundational to intermediate knowledge of Python and Ansible
• Foundational to intermediate knowledge of monitoring applications including Live Action, Thousand Eyes, and Solar Winds
• Foundational to intermediate knowledge of wireless networking, including Aruba, Cisco Wireless, access point monitoring, client troubleshooting, and RF basics
• Foundational to intermediate knowledge of incident, request, task, and change management workflows; device lifecycle support; configuration validation; backup review; and standardization efforts
• Foundational to intermediate knowledge of network documentation, configuration checklists, diagrams, branch/ATM support documentation, standard operating procedures, automation, reporting, and operational efficiency practices
• Intermediate knowledge of SNMP, logging, packet capture, operating systems, servers, storage, audit/security best practices, and data center standards including cabling, power, fire suppression, and safety

Demonstrates expertise in administering and troubleshooting network infrastructure systems, with a strong focus on Cisco technologies and network monitoring. Proficient in developing documentation and standards while ensuring compliance with regulatory requirements.

• Cisco CCNA Routing And Switching
• Network Infrastructure Experience
• SD-WAN Knowledge
• Python And Ansible Proficiency
• Network Monitoring Applications

• Routing
• Switching
• LAN/WAN
• TCP/IP
• OSI
• VLANs
• DHCP
• DNS
• SNMP
• Packet Capture

• Incident Management
• Problem Solving
• Collaboration
• Communication

• Cisco CCNA Wireless
• Cisco CCNA Security
• ACMA
• ACCA
• CCSA

• Network Operations
• Network Health Monitoring
• KPI Reporting
• Regulatory Compliance
• Branch Connectivity

• Live Action
• Thousand Eyes
• Solar Winds
• Cisco Wireless
• Aruba