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Senior Help Desk Technician II — Remote MSP, HIPAA-Aware
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-23
Washington, District of Columbia, 20022, USA
Listing for:
HARBOR IT
Remote/Work from Home
position Listed on 2026-08-23
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Harbor IT is seeking a Help Desk Technician II for remote-first support within the Service Delivery team. You will own tickets end-to-end, mentor Help Desk I staff, and escalate complex issues across healthcare and life sciences environments.
The role emphasizes uptime, data security, and regulatory sensitivity (HIPAA/PHI). You will troubleshoot end-user devices, manage Microsoft 365/Entra /AD/Intune endpoints, and collaborate with infrastructure and project teams on deployments, migrations,
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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