Imaging Data Technician - Imaging Operations - Draper UT
Draper, Salt Lake County, Utah, 84020, USA
Listed on 2026-08-23
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IT/Tech
Data Entry, Technical Support
About Ancestry:
When you join Ancestry, you join a human-centered company where every person’s story is important. Ancestry®, the global leader in family history, connects everyone with their past so they can discover, preserve, and share their unique family stories. With our unparalleled collection of more than 65 billion records, over 3.5 million subscribers, and over 27 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives.
Over the past 40 years, we’ve built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving, and sharing the most important information about themselves and their families. We are committed to our location flexible work approach, allowing you to choose to work in the nearest office, from your home, or a hybrid of both (subject to location restrictions and roles that are required to be in the office- see the full list of eligible US locations HERE).
We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity. Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve.
Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? Join the curious.
Ancestry is looking for a project-based temporary Imaging Data Technician - Imaging Operations to work on a contract basis in Draper, UT. We ask that you are a technical person with experience working with digitization, archival documents, and goal oriented projects. You are efficient, show great care for detail, and are accustomed to independent work in an environment that handles focused and repetitive tasks.
Location: On-site only (not a remote or work-from-home position)
Schedule: Full-time, Monday–Friday, 9:00 a.m.–5:00 p.m.
Reports to: Imaging Operations Manager
Employment Type: Temporary contract - 6 months
Compensation: $21 - $26 per hour DOE
This is a temporary contract position and is not eligible for Ancestry benefits.
The Imaging Data Technician keeps Ancestry's image files organized and accurate as they move through the production pipeline. That means handling the metadata, file names, and imports that turn raw scans into finished digital assets ready for Ancestry's archive partners and website users.
The job uses Ancestry's imaging tools, ticketing systems, and databases to make sure every file is properly labeled, mapped, and technically correct. It also involves managing many tasks for multiple projects at once, tracking how different teams' work connects, and seeing problems through to a fix.
You’ll do well in this role if you're technically sharp, think in systems, and understand how files flow between connected workflows.
What You’ll Do....Build and maintain mapping configurations that route content into Ancestry's proprietary imaging systems.
Apply and validate metadata, naming conventions, and file structures to ensure content meets technical specifications and downstream searchability requirements.
Monitor production pipelines and diagnose issues across mapping, web crawls, SFTP transfers, and ingestion workflows.
Coordinate concurrent projects and work streams — tracking status, surfacing blockers, managing dependencies, and driving issues to resolution.
Manage ticket queues (Workfront) from intake to close — triaging reprocess requests, investigating root causes, and tracking resolution through completion.
Process digital image hard drives by validating data integrity, reconciling import records, and resolving ingestion or mapping errors.
Query databases (MySQL or comparable) to investigate discrepancies, verify ingestion results, and support error resolution.
Prepare and verify digital delivery packages, confirming metadata accuracy, file structure, and documentation before transfer…
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