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Remote IT Service Desk Engineer (Tier 1-3

Remote / Online - Candidates ideally in
Lake Forest, Lake County, Illinois, 60045, USA
Listing for: Impact Networking, LLC
Remote/Work from Home position
Listed on 2026-08-23
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Service Desk Engineer (Tier 1-3)

Impact Networking, LLC is seeking Service Desk Engineers to support managed IT clients. You will provide remote Tier 1-3 troubleshooting, document resolutions, and collaborate with senior engineers.

The role emphasizes strong communication and proactive problem-solving across Windows Server, AD, Office 365, and cloud technologies. Based in the United States, the position offers in-house support from the Unified Support Operations center and requires the ability to work with diverse clients and

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