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Hybrid Desktop Support Analyst – Remote & On-Site
Remote / Online - Candidates ideally in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-08-23
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for:
Helion Technologies
Full Time, Remote/Work from Home
position Listed on 2026-08-23
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Helion Technologies is seeking a Hybrid Desktop Support Analyst (DSA) for our Tier 1 team in Minneapolis, MN. The role serves as the initial contact for support inquiries, triaging and resolving tier 1 issues, and documenting steps in Autotax while delivering courteous service.
The ideal candidate will have CompTIA A+ or equivalent, an Associate’s in IT, and 1-3 years MSP experience; willingness to travel to client locations; and strong teamwork, communication, and problem-solving skills.
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