Remote IT Communications & Knowledge Specialist
Remote / Online - Candidates ideally in
Auburn Hills, Oakland County, Michigan, 48326, USA
Listed on 2026-08-23
Auburn Hills, Oakland County, Michigan, 48326, USA
Listing for:
Stefanini North America and APAC
Remote/Work from Home
position Listed on 2026-08-23
Job specializations:
-
IT/Tech
Digital Media & Production, Technical Writer, IT Support, IT Specialist
Job Description & How to Apply Below
Stefanini North America and APAC seeks an experienced IT communications specialist to draft end-user content, publish notices, and maintain knowledge articles tied to incidents, outages, and releases. You will partner with SMEs to ensure accuracy, accessibility, and clear messaging across audiences.
Responsibilities include governing content quality, optimizing for self-service, supporting service desk training, and tracking metrics to drive continuous improvement in clarity and user experience.
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