Senior Engineer, Network Performance

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world.

Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

We don’t wait for the future. We build it. We are calling for data driven candidates with strong data analytical and visualization backgrounds to join our System Performance team. You will investigate, evaluate and resolve network and data performance issues to ensure efficient and reliable service for our customers. The work you’ll be doing will directly impact customer satisfaction and help keep us ahead of the competition.

You will be using large amounts of data to develop network insights and strategies to improve performance.

Performing data analytics and applying data science techniques to improve our network’s capacity, coverage and overall service.

Analyzing our network’s capacity and coverage, and looking for ways to make improvements.

Evaluating service performance trends and isolating root causes of impacted services.

Automating data collection, reports, visualization and system updates.

Creating dashboards and geolocating data to present information dynamically.

You’ll need to have:

Bachelor’s degree or four or more years of work experience

Four or more years of relevant experience required, demonstrated through work experience and/or military experience.

Solid knowledge of Samsung parameters is required, along with the ability to conduct parameter audits and optimizations.

Understanding of call flow and handshakes is also necessary.

Need solid knowledge to examine DMAT/field data logs and find the root cause of degradation

Solid knowledge of Samsung network KPIs and the ability to troubleshoot network issues

Valid driver’s license and the ability to operate a company vehicle

Willingness to travel up to approximately 25% of the time.

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world.

Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

We don’t wait for the future. We build it. We are calling for data driven candidates with strong data analytical and visualization backgrounds to join our System Performance team. You will investigate, evaluate and resolve network and data performance issues to ensure efficient and reliable service for our customers. The work you’ll be doing will directly impact customer satisfaction and help keep us ahead of the competition.

You will be using large amounts of data to develop network insights and strategies to improve performance.

• Performing data analytics and applying data science techniques to improve our network’s capacity, coverage and overall service.

• Analyzing our network’s capacity and coverage, and looking for ways to make improvements.

• Evaluating service performance trends and isolating root causes of impacted services.

• Automating data collection, reports, visualization and…