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Remote Product Support Specialist (AI-Driven FinTech

Remote / Online - Candidates ideally in
California City, Kern County, California, 93504, USA
Listing for: Datarails
Remote/Work from Home position
Listed on 2026-08-23
Job specializations:
  • IT/Tech
    FinTech, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 85000 - 110000 USD Yearly USD 85000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: Remote Product Support Specialist (AI-Driven FinTech)

Datarails is seeking an experienced Product Support Specialist to join the Tier 1 Product Support team. You will own complex technical customer issues and collaborate with CS, Product, and R&D to deliver best-in-class support and a well-designed customer experience.

This 100% remote role is based in the Pacific Time Zone in the US. We offer meaningful equity, healthcare, and growth opportunities in a fast-growing AI-powered finance OS company.

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