Director- Forward Deployed Engineering (Remote
Greenville, Pitt County, North Carolina, 27834, USA
Listed on 2026-08-23
-
IT/Tech
AI Engineer (Applied/Software)
We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US $83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.
Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit , and read about the latest news via our Story Hub.
Lenovo Solutions Services Group is running a company-wide AI transformation program, embedding engineering talent directly inside business functions. Forward Deployed Engineers (FDEs) are the builders at the center of that model.
As an FDE Director, you will lead a team of Forward Deployed Engineers embedded across business functions, ensuring they identify high-value AI opportunities, translate business needs into practical solutions, and deliver measurable impact through short sprint cycles. You will partner closely with Domain Leaders, senior stakeholders, and platform teams to guide execution, remove blockers, and ensure every engagement moves from discovery to adoption with clear business outcomes.
The right candidate is a hands-on technical leader who can manage and develop a high-performing FDE team while also defining and shaping the FDE practice for Lenovo Solutions Services Group. This role requires strong engineering judgment, business partnership, people leadership, and the ability to establish repeatable practices that help FDEs deliver scalable AI solutions across functions.
What You Will Do- Lead a team of FDEs embedded in business functions, helping them work with Domain Leaders and subject matter experts to map workflows, surface pain points, and identify high-value AI opportunities.
- Set standards for how FDEs translate business problems into scoped, deliverable use cases, balancing ambition with what is practical to build, deploy, and adopt.
- Guide FDEs in designing and building AI solutions using the right tools for the problem, including Microsoft AI and productivity platforms, RAG pipelines, agent workflows, automation tooling, and custom development where needed.
- Coach the team to prototype quickly, test with real users, and iterate within short sprint cycles while maintaining strong engineering discipline.
- Define reusable FDE methods, playbooks, delivery standards, and quality expectations that can scale across squads and business functions.
- Hold the team accountable for adoption as well as technical delivery, ensuring FDEs work with change resources and business owners so solutions are used in day-to-day operations.
- Review feedback after deployment, identify patterns across engagements, and use lessons learned to improve the FDE operating model over time.
- Shape the long-term FDE practice, including engagement models, role expectations, reusable assets, and mechanisms for measuring business impact.
- Serve as the senior bridge between business stakeholders, FDEs, data teams, and platform partners, ensuring priorities, constraints, and technical decisions are clearly understood.
- Provide clear executive-level updates on team progress, delivery risks, adoption outcomes, and tradeoffs to technical and senior non-technical audiences.
- 15 or more years in software engineering, solutions engineering, applied AI, or a closely related technical leadership role, including experience…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).