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Remote Support Analyst, AI-Driven Troubleshooting

Remote / Online - Candidates ideally in
Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listing for: Harris Computer
Remote/Work from Home position
Listed on 2026-08-23
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below

Cayenta, a division of Harris, is seeking a Support Analyst to investigate and resolve complex issues across CIS applications and integrations. You will collaborate with Environment Specialists, Product Management, and R&D to deliver accurate solutions while leveraging AI tools responsibly.

The role emphasizes analytical thinking, problem solving, and documenting learnings to strengthen the team and knowledge base. Remote work available in US/Canada with travel as needed.

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