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Remote CC Systems Admin — Genesys, Verint, Pindrop
Remote / Online - Candidates ideally in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-08-24
Tampa, Hillsborough County, Florida, 33646, USA
Listing for:
Suncoast Credit Union
Remote/Work from Home
position Listed on 2026-08-24
Job specializations:
-
IT/Tech
Systems Administrator
Job Description & How to Apply Below
Suncoast Credit Union is seeking a skilled Contact Center Systems Administrator to oversee Genesys Cloud CX, Verint WFM, and Pindrop integrations from a remote Florida base. You will lead escalation for Level 2 support related to digital banking and telephony issues while driving system stability and small enhancement projects.
You will mentor junior team members, collaborate with IT, vendors, and business stakeholders to align platform capabilities with contact center operations, and ensure
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