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Remote CC Systems Engineer - Genesys, Verint & Pindrop
Remote / Online - Candidates ideally in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-08-25
Tampa, Hillsborough County, Florida, 33646, USA
Listing for:
Suncoast-Credit-Union
Remote/Work from Home
position Listed on 2026-08-25
Job specializations:
-
IT/Tech
Systems Administrator
Job Description & How to Apply Below
Suncoast Credit Union seeks a Contact Center Systems Administrator to lead administration, configuration, and optimization of core contact center platforms, including Genesys Cloud CX, Verint WFM, and Pindrop. You will mentor junior staff, oversee complex integrations, and coordinate with IT, vendors, and business stakeholders to align capabilities with operations.
The role emphasizes system stability, project leadership, and proactive improvement of the contact center technology stack while
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