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Remote Tier 1 Help Desk Specialist – Healthcare IT
Remote / Online - Candidates ideally in
Farmington, San Juan County, New Mexico, 87401, USA
Listed on 2026-08-25
Farmington, San Juan County, New Mexico, 87401, USA
Listing for:
UNITY BPO
Remote/Work from Home
position Listed on 2026-08-25
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
UnityBPO is hiring a Tier 1 Help Desk Support Specialist for a fully remote role. Reside in New Mexico, Texas, or Arizona. Expect weekday and weekend shifts with a wired internet connection and strong customer service focus.
You will provide first-line technical support for hardware and software issues, assist clinicians with EHR usability, and escalate complex tickets as needed. The role emphasizes clear communication and problem solving in a remote environment.
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