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Remote Help Desk Analyst | Ticket Triage & Access
Remote / Online - Candidates ideally in
Beavercreek, Greene County, Ohio, USA
Listed on 2026-08-25
Beavercreek, Greene County, Ohio, USA
Listing for:
Crfamilyofcompanies
Remote/Work from Home
position Listed on 2026-08-25
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Copper River Family of Companies seeks a Helpdesk Analyst to join the DPAS FMO team at Wright-Patterson AFB. You will triage customer inquiries, provide scripted information, assist with system access, and create tickets for escalation to SMEs or Business Analysts.
Expect collaboration with MAJCOM customers and cross-functional teams. The role supports a 100% remote work setup with limited on-site meetings at Beavercreek; requires an unclassified/NACI clearance and an Associate degree or higher.
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