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Remote IT Service Desk Analyst — Tier I​/II

Remote / Online - Candidates ideally in
Pueblo, Pueblo County, Colorado, 81004, USA
Listing for: State of Colorado
Remote/Work from Home position
Listed on 2026-08-25
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Service Desk Analyst — Tier I/II Support

The Governor's Office of Information Technology is seeking a Service Desk Analyst to deliver Tier I and II support for Colorado state agencies, diagnosing and resolving software and hardware issues on desktops and mobile devices. You will develop knowledge-base content and guide IT staff and users to efficient solutions.

Minimum qualifications include 3+ years in an IT service desk role, with experience in Google applications and Active Directory.

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