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Remote Solar Installer Support Specialist
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-26
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Socket.dev
Remote/Work from Home
position Listed on 2026-08-26
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Climate First Bank is seeking an Installer Support Specialist to assist solar installers across the One Ethos loan platform and Bodhi customer experience software. You’ll onboard installers, train sales reps and admins, and ensure a warm, human-centered support experience.
You’ll monitor installer health, resolve issues before escalation, and collaborate with product and operations teams to improve processes.
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