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Remote IT Help Desk Specialist – Windows, Mac
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-26
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Socket.dev
Remote/Work from Home
position Listed on 2026-08-26
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Transit Technologies is seeking a Remote Help Desk Technician to support our fully remote US workforce. You will diagnose and resolve issues across Microsoft 365, Windows, and macOS, documenting solutions and coordinating escalations with internal and external teams.
You will own incidents from start to finish, provide timely updates, and help improve self-service and knowledge resources while maintaining security and access controls.
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