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US Remote Technical Support Engineer — Event Platform
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-26
Washington, District of Columbia, 20022, USA
Listing for:
SpotMe
Remote/Work from Home
position Listed on 2026-08-26
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Spot Me is seeking a Technical Support Engineer to be the first line of defense and delight for customers across in-person, virtual, hybrid events, and webinars. You will investigate issues, reproduce bugs, and collaborate with Engineering to deliver high-quality product experiences for mission-critical events worldwide.
The role emphasizes fast decision-making, empathy, and the ability to handle high-volume live chats while maintaining CSAT targets.
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