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Remote Technical Support Specialist II
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-26
Washington, District of Columbia, 20022, USA
Listing for:
United States Digital Space LLC
Remote/Work from Home
position Listed on 2026-08-26
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Cox Automotive is seeking a Technical Customer Care Specialist II for a fully remote role. You will handle escalated technical support requests, troubleshoot hardware/software issues, and collaborate with cross-functional teams to ensure high customer satisfaction.
The ideal candidate has strong problem-solving, experience with SQL/XML, and proficient communication skills. Flexible hours across Mon-Sat, EDT, with potential for rotation; prior Salesforce/Genesys Pure Cloud experience is a plus.
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