More jobs:
Remote Help Desk Lead - Tier 2 ; Evenings/Weekend
Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92189, USA
Listed on 2026-08-26
San Diego, San Diego County, California, 92189, USA
Listing for:
Remote Jobs
Remote/Work from Home
position Listed on 2026-08-26
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
CGI is seeking a dedicated Help Desk Lead (2pm–12am Tue–Wed, 6pm–6am Sat–Sun) to lead our Tier 2 customer service team. This remote US role focuses on resolving complex issues, ensuring high customer satisfaction, and guiding staff development.
Requires strong troubleshooting, communication, and ITSM experience, with knowledge of Service Now, Google Cloud, and Kubernetes. High school diploma required; bachelor’s degree preferred; 4+ years in customer service or technical support, including 2+
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×