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Remote AI-Driven Network & Ticketing Transformation Lead
Remote / Online - Candidates ideally in
Jackson, Hinds County, Mississippi, 39200, USA
Listed on 2026-08-26
Jackson, Hinds County, Mississippi, 39200, USA
Listing for:
Lumen
Remote/Work from Home
position Listed on 2026-08-26
Job specializations:
-
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
Lumen is seeking a senior leader to drive the MTA platform and AI initiatives, overseeing a team of developers focused on ticketing solutions across multiple domains. The role emphasizes platform performance, automation, and end-user experience while guiding strategic direction and customer communication.
You will partner with IT and transformation teams to advance automation and network reliability, supporting 7x24x365 operations and services across the organization.
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