Information Technology Analyst

If another position becomes available within five months of this recruitment’s closing date, the applicant pool from this posting may be used to fill additional vacancies.

When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court.

Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.

SALARY:
The salary range for this position is $63,040.84 to $ for Schedule A, and $63,040.84 to $98,621.65 for Schedule

B. For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5 % of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater. Judiciary employees hired prior to June 3, 2014, are considered Schedule A.

Newly hired individuals, and Judiciary employees hired on or after June 3, 2014, are considered Schedule B.

The Judiciary offers a strong opportunity for growth.

Under the direction of the Court Executive 2B (Information Technology Manager) and Court Executive 1B (Information Technology Assistant Manager), Monmouth Vicinage is seeking an information technology professional capable of technical support for hardware, software and networks. The successful candidate will be required to work a flexible schedule including weekdays and one weekend day per month, which is primarily on Saturdays in support of Criminal Justice Reform proceedings and activities with an emphasis on video conferencing hardware and software.

Knowledge of video conference technologies such as Microsoft Teams, Zoom, and other video conferencing equipment is helpful. The Monmouth IT division runs as a support services department, and the successful candidate requires not only knowledge of video conferencing solutions but also the ability to perform typical level 1 IT help desk support of devices and applications including desktops, VPN, mainframe application support, Cisco VoIP, tablets, and other mobile devices to perform their duties.

This position at times will require the selected candidate to install equipment located under desks and in the ceilings and can require the use of a ladder to assist with specific project work.

The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

The selected candidate(s) may be required to work a non-traditional work week, which may include Saturdays, Sundays and/or holidays.

• Provide Level 1 technical support
• Provide technical support for video conferencing and multimedia presentations
• Troubleshoot software and hardware related issues
• Configure and deploy Zoom Room and other video devices, client workstation sand associated operating systems and applications
• Configure and support wireless/mobile devices, for example, smartphones, tablets, and data terminals
• Install and terminate various types of low voltage communication cabling,
  use of a ladder may be required
• Provide level 1 support for Cisco VoIP phones
• Apply and grant permissions on approved system access requests
• Ability to multitask and learn new technologies
• Other related duties as required.
• Regular and predictable physical presence at the worksite is an essential function of this…