Safeguards Enforcement Operations

This job is a six-month contract working on-site for a well-known AI company. Remote work will be considered for the right candidate. The role has the potential to turn permenant. As a Safeguards Enforcement Operations Specialist, you will be at the forefront of maintaining the integrity of our AI systems by labeling data, reviewing user interactions, enforcing policy guidelines, and collaborating across teams to continuously improve our safety mechanisms.

In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature.

• Review customer signals, user exchanges, and code to identify potential policy violations
• Enforce established Safeguards workflows and policy guidelines with precision and care
• Collaborate with Strategy Analysts, Policy Managers, and Threat Intelligence Investigators to:
  • Identify emerging trends
  • Highlight potential policy gaps
  • Flag content for classifier refinement
  • Produce comprehensive weekly reports on operational workflows
  • Handle customer communications and appeals related to policy enforcement
  • Provide surge review support and content labeling when team needs arise
  • Triage and respond to cross-functional requests, offering timely assistance and insights