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Senior National Help Desk Engineer

Remote / Online - Candidates ideally in
Kingsport, Sullivan County, Tennessee, 37662, USA
Listing for: Sharp Electronics Corporation (US)
Remote/Work from Home position
Listed on 2026-08-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 61000 - 70000 USD Yearly USD 61000.00 70000.00 YEAR
Job Description & How to Apply Below

Sharp Electronics Corporation is seeking a National Helpdesk Engineer II to deliver Tier 3 end-user helpdesk support and server/infrastructure expertise for diverse clients. The role covers diagnosing complex issues via remote tools, on-site deployment, and ticket logging for tactical reporting.

Responsibilities include handling escalated cases, monitoring server alerts, and collaborating with Project Engineers, with occasional remote work and weekend duties as needed.

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Position Requirements
10+ Years work experience
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