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Senior IT Support Coordinator; Remote Help Desk
Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-27
Richmond, Henrico County, Virginia, 23214, USA
Listing for:
Information Technology Senior Management Forum
Remote/Work from Home
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Capital One is seeking a customer-first technology support associate for a large, geographically dispersed team. The role focuses on troubleshooting laptop (Windows & Mac), mobile device support, password resets, and related IT help desk tasks.
Responsibilities include remote issue resolution, ticketing via Service Now, and assisting with onboarding of new agents. Strong communication skills are essential for success in this role.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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