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Remote IT Help Desk Analyst - Student
Remote / Online - Candidates ideally in
Knoxville, Knox County, Tennessee, 37955, USA
Listed on 2026-08-27
Knoxville, Knox County, Tennessee, 37955, USA
Listing for:
Knoxville Technology Council
Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
The University of Tennessee, Knoxville, Office of Information Technology is seeking a Help Desk Analyst to provide frontline IT support across phone, email, and chat channels. You will troubleshoot issues, assist faculty, staff, and students, and contribute to knowledge articles and process improvements.
Ideal candidates have strong communication and problem-solving skills, experience in customer service, and the ability to document and follow technical guidance.
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