Remote IT Service Desk Queue Specialist | ITIL
Remote / Online - Candidates ideally in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-08-28
Des Moines, Polk County, Iowa, 50319, USA
Listing for:
Cognizant
Full Time, Remote/Work from Home
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Cognizant is seeking a Service Desk Queue Specialist for a full-time remote opportunity. Applicants must be located in the US and have valid US work authorization.
Cognizant will not sponsor visas now or anytime in the future. In this role you will monitor and manage Incident, Service Request, and Task queues in Service Desk Plus ITSM, ensure proper categorization and routing, and drive daily ticket reviews.
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