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Entry-Level Help Desk Technician — Remote Training

Remote / Online - Candidates ideally in
Memphis, Shelby County, Tennessee, 37544, USA
Listing for: Baptist Memorial Health Care
Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-08-28
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Entry-Level Help Desk Technician — Remote After Training

Baptist Memorial Health Care in Memphis seeks an IT Help Desk Technician to provide initial employee support for technical inquiries, via phone, email, and messaging. You will assess problems, resolve basic issues, and log tickets, with escalation to second-level technicians for complex problems.

On-call and overtime may be required, with remote work possible after onsite training. Responsibilities include assisting system users, diagnosing simple issues, staying updated on hospital IT systems,

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