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Remote Senior CX Data & Metrics Analyst
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-28
Washington, District of Columbia, 20022, USA
Listing for:
Darktrace
Remote/Work from Home
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
Data Analyst, Business Intelligence, IT Business Analyst
Job Description & How to Apply Below
Darktrace is seeking a Senior Customer Experience Operations Analyst to design and own CX metrics dashboards across Professional Services, Customer Success, Analyst Services, and Support. You will become the go-to expert on data sources, cleaning and consolidating information from Salesforce, Gong, and proprietary apps.
The role is remote, but candidates must be based in the Eastern Time Zone, and you will partner with IT and Data teams to build scalable reporting, cover data lineage, and
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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