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Remote CX Analytics & Data Operations Lead
Remote / Online - Candidates ideally in
Greensboro, Guilford County, North Carolina, 27497, USA
Listed on 2026-08-28
Greensboro, Guilford County, North Carolina, 27497, USA
Listing for:
Darktrace
Remote/Work from Home
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
Data Analyst, Business Intelligence
Job Description & How to Apply Below
Darktrace's CX Operations team seeks a Senior Customer Experience Operations Analyst to own CX metrics dashboards across Professional Services, Customer Success, Analyst Services, and Support. You will become the go-to expert on CX data, cleansing and consolidating information from multiple systems, ready for business insights.
The remote role requires you to be based in the Eastern Time Zone; you will partner with IT, Data Warehouse, and Revenue Operations to deliver trusted insights using AI
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