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Remote CX Data & Insights Analyst
Remote / Online - Candidates ideally in
Lexington, Fayette County, Kentucky, 40598, USA
Listed on 2026-08-28
Lexington, Fayette County, Kentucky, 40598, USA
Listing for:
Darktrace
Remote/Work from Home
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
Data Analyst, Business Intelligence -
Business
Data Analyst, Business Intelligence
Job Description & How to Apply Below
Darktrace is seeking a Senior Customer Experience Operations Analyst to build and own CX metrics dashboards for Professional Services, Customer Success, Analyst Services, and Support. You will become the go-to expert on CX data, cleaning and consolidating information from multiple systems to deliver business-ready insights.
You will map data, collaborate with IT and Data teams, design automated dashboard feeds, and surface trends to CX leaders. This remote role is within the Eastern Time Zone.
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