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Senior CX Analytics & Dashboards; Remote

Remote / Online - Candidates ideally in
Bangor, Penobscot County, Maine, 04401, USA
Listing for: Darktrace
Remote/Work from Home position
Listed on 2026-08-28
Job specializations:
  • IT/Tech
    Business Intelligence, Data Analyst
Salary/Wage Range or Industry Benchmark: 100000 - 120000 USD Yearly USD 100000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Senior CX Analytics & Dashboards (Remote)

Darktrace is seeking a Senior Customer Experience Operations Analyst to build and own CX metrics dashboards across all CCO functions. You will become the go‑to expert on CX data, linking multiple systems, cleaning data, and delivering actionable insights for leaders.

The role is remote within the US Eastern Time Zone and requires hands‑on data transformation, dashboard development, and collaboration with IT, Data Engineering and business teams to ensure accurate, timely reporting.

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Position Requirements
10+ Years work experience
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