Global Head of IT Service Management; Remote
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-29
Washington, District of Columbia, 20022, USA
Listing for:
Pearson
Remote/Work from Home
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
AI Business & Operations, Change Management, IT Project Manager
Job Description & How to Apply Below
Pearson seeks a Head of IT Service Management to lead enterprise ITSM across OCTO, setting standards, governance, and a platform strategy for Service Now and Atlassian tools. You will drive AI-enabled service governance, incident and change management, and cross‑company accountability for global operations.
Leading a distributed team, you will shape the future of ITSM in a cloud-native, AI-enabled organization, delivering measurable improvements in service quality and operational discipline at
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×