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Remote Token Support Specialist; Tier 1 CSR
Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92189, USA
Listed on 2026-08-29
San Diego, San Diego County, California, 92189, USA
Listing for:
Socket.dev
Remote/Work from Home
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Ping Wind is seeking a Token Support Customer Service Representative to provide Tier 1 help desk support focused on token issues and password resets for FSA IAM systems. The role handles hard tokens, TFA, and account access problems during core business hours from a remote location.
Requirements include 4 years of experience, an Associate's Degree, and strong communication skills. Ping Wind offers multiple medical plans, 401k matching, parental leave, and a broad benefits package to support
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