Informatics Specialist - Community Connect Iowa

Informatics Specialist

The Informatics Specialist is an expert clinician that has a strong foundation in utilization of an electronic health record in practice and a responsibility for ensuring an environment of safe quality care. The Informatics Specialist demonstrates an advanced level of policy and clinical knowledge, sound clinical judgment and competency, technical competency with clinical information system applications and workflows, professionalism as it relates to interpersonal and general communication skills, experience in supporting the policies and workflows surrounding timely and compliant documentation, and takes responsibility for ongoing professional development, current practice trends and competency validation.

This position will support the Community Connect Iowa (CCI) program and staff.

This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Position Responsibilities:

• Collaborates with CCI site-based informatics staff to identify and prioritize key EHR/IT needs by working closely with nurses, unit staff, and clinical leaders.
• Guides clinical staff (physicians/APPs, nursing personnel, and clerical staff) with translation of clinical practice into electronic health information systems to improvement efficiencies. Tasks may include many aspects of the EHR such as design of new orders, set-up of order sets, Smart Tools, note templates, clinical decision support, questionnaires, etc., requiring knowledge of both Epic applications and clinical workflows.
• Collaborates with CCI site-based informatics staff and local access and revenue end users on the development, optimization, and implementation of IT tools/technology to support efficiency workflows.
• Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to a variety of situations.
• Translates clinical requirements into system design and workflow customization, data collection, and database builds.
• Guides content build and assists technical staff in the creation and customization of applications.
• Develops sample input data, and tests system changes for usability, performance, and adherence to standards. Verifies results with site-based informatics staff, clinicians, and IT project managers.
• Obtains and maintains Epic certification(s)
• Serves as a clinical liaison supporting communication among technical staff, clinicians, and vendors to identify and track installation issues, troubleshoot, resolve problems, and address concerns.
• Maintains documentation on assigned project requirements and design decision.
• Provides one-on-one and small group demonstrations and go-live support, which will be a combination of on-site at CCI locations and virtually.
• Communicates effectively with technical and non-technical staff at verbal, written and presentation level.
• Research and recommend incorporation of new functionality into clinical practice.
• Mentor staff and student employees in areas of expertise
• Identifies professional development opportunities and encourages continuous learning.
• Ability to manage the successful and smooth transition from current to desired culture, practices, structure, and overall organizational environment.
• Collaborate with CCI leadership to prioritize requests and throughout the project life cycle for new site implementations (discovery, design, testing, implementation, and support).
• Ability to travel to CCI site locations to support discovery, education, implementation, and on-going support needs across the sites.
• Collects and analyzes user feedback and identifies revisions and enhancements.
• Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply this knowledge appropriately to a variety of situations.

Pay Grade: 5A

Percent of Time: 100%

Schedule:

40 hours per week

Location:

Hybrid with onsite being at Medical Campus University

Benefits Highlights:
Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. Relocation Assistant available to qualified applicants.

Education Requirements:

Bachelor's degree in a health-related field or an equivalent combination of education and experience.

Experience Requirements:

• Typically, 3-5 years of experience (within the last 5 years) in a clinical role in a complex health care environment such as a large medical center or teaching hospital.
• Typically, 1-3 years of experience (within the last 5 years) contributing to a clinical information system implementation cycle in areas such as design, workflow analysis, build, training,…