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Senior Tier 2 IT Support Analyst - Hybrid MSP & Cloud
Remote / Online - Candidates ideally in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-08-29
Los Angeles, Los Angeles County, California, 90079, USA
Listing for:
Effortless Office
Full Time, Remote/Work from Home
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Effortless Office is seeking a Tier2 Support Analyst to handle escalated issues across hardware, apps, networking, AD, servers, and VMware. You will mentor Tier 1, manage ticket workflows, and develop KBs while ensuring SLA compliance.
The role requires strong customer service, 3–7 years in IT/MSP, and relevant certifications. The position offers a hybrid schedule with on-site and remote work options and growth opportunities.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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