Remote IT Helpdesk Technician — Active Directory & Networking
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-08-29
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
The Reynolds and Reynolds Company
Remote/Work from Home
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Desktop Support
Job Description & How to Apply Below
Proton Dealership IT, an affiliate of Reynolds and Reynolds, is seeking an IT Helpdesk Support Technician to be the first line of contact for customers and guide them through troubleshooting their technical issues.
You will document problems in Proton's ticketing system, troubleshoot hardware on desktops and laptops, and work with switches, routers, and firewalls to maintain network health. The role emphasizes strong customer relationships and rapid resolution.
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